Privacy Policy Balanced Therapy & Wellness Co., LLC

Effective Date: September 13, 2024

1. Understanding Your Privacy Rights

Welcome to Balanced Therapy & Wellness Co., LLC. We care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We collect information to serve our clients and visitors better. Here’s what we may collect:

  • Personal Information: This consists of your name, contact details (such as email and phone number), and address when you make contact or schedule an appointment.

  • Health Information: In our therapy services, we might gather information regarding your mental health, well-being, and treatment history.

  • Automatically Collected Information: When you visit our website, we may automatically collect your IP address, browser type, and browsing patterns to improve our services.

  • Cookies and Tracking: We use cookies to enhance your online experience. You can manage cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your information to schedule sessions, deliver therapy, and manage your wellness plan.

  • To Improve Our Services: We analyze website usage to understand how people use our site and make improvements.

  • To Communicate with You: We may contact you to respond to your questions, schedule appointments, or provide updates.

4. Who We Share Your Information With

Your privacy is important to us. We only share information under specific conditions:

  • With Our Team: Only authorized team members who need your information to provide care can access it.

  • With Your Consent: We may share your information with other health providers or third parties if you request or approve it.

  • For Legal Requirements: We may share information if required by law to protect our rights, clients, or others.

5. Data Security

We protect your data following the Florida Information Protection Act (FIPA). We have security measures to prevent unauthorized access, use, or disclosure. While we work hard to secure your information, no system is entirely secure. We regularly review and improve our practices to ensure your data remains safe.

6. Your Privacy Rights Under Florida Law

As a Florida resident, you have certain rights under the Florida Digital Bill of Rights (FDBR), which allows you to:

  • Access Your Information: You can request to see the personal data we hold about you.

  • Correct Your Information: You may request corrections if you find any inaccuracies.

  • Delete Your Information: You can request to delete certain personal information, subject to legal and regulatory requirements.

  • Opt-Out of Data Sales: Although we don’t sell your data, you can opt out of data sharing for marketing purposes.

  • Give Consent for Sensitive Information: As Florida law requires, we will obtain your explicit consent before collecting or using sensitive personal data.

To exercise these rights, please contact us at INFO@MYBALANCEDTHERAPIST.COM 954-399-3017.

7. Data Breach Notifications

In compliance with FIPA, if we discover a data breach that may compromise your personal information, we will notify you as quickly as possible. For breaches involving more than 500 Florida residents, we will notify the Florida Attorney General within 30 days of discovery.

8. Cookies and Tracking Technologies

Cookies help us understand how people use our website and provide a better online experience. You can disable cookies in your browser settings if you prefer. However, please note that some parts of our website may not function correctly without them.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for these external sites' privacy practices or content. Please review their privacy policies when visiting these third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will post the new policy on our website when we make significant changes. We encourage you to review this Privacy Policy regularly for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your privacy rights, please contact us:

  • Email: INFO@MYBALANCEDTHERAPIST.COM

  • Phone: 954-399-3017

  • Mailing Address: Pembroke Pines, FL 33025

Thank you for trusting Balanced Therapy & Wellness Co. with your personal information. We are dedicated to maintaining your privacy and providing a safe, supportive environment.